Shipping Policy

(For Vitamin Supplement Products)

1. Order Processing

• All orders are processed within 1–3 business days (excluding weekends and holidays).
• Orders placed after business hours will be processed on the next working day.
• During peak seasons, sales events, or holidays, processing times may be slightly extended.

Once your order is shipped, you will receive a confirmation email with tracking details (if applicable).

2. Shipping Time

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Remote/Rural Areas: 5–10 business days

Delivery times may vary depending on location, courier services, weather conditions, or other unforeseen delays.

Please note that shipping times are estimates and not guaranteed.

3. Shipping Charges

• Shipping charges (if applicable) will be calculated at checkout.
• Free shipping may be offered on select orders or promotional campaigns.
• Shipping fees are non-refundable unless the error was on our side.

4. Order Tracking

Once your order has been shipped, tracking details will be provided via email.

Customers are responsible for monitoring the shipment using the tracking information provided.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

We are not responsible for:

• Delays or delivery failures due to incorrect address information
• Orders delivered to the wrong address provided by the customer
• Additional charges incurred due to address corrections

6. Damaged or Lost Packages

If your package arrives damaged:

• Contact us within 48 hours of delivery
• Provide photos of the package and product

If your order is marked as delivered but not received:

• Please contact the courier first
• If unresolved, email our support team for assistance

We will work with the courier service to investigate the issue.

7. International Shipping (If Applicable)

• International delivery times vary by destination
• Customers are responsible for customs duties, taxes, or import charges
• We are not responsible for delays caused by customs clearance

8. Customer Support

For shipping-related questions, please contact:

Email: SGGS@GMAIL.CO

Response Time: 24–48 business hours